Shipping and Returns
I do my best to make ordering feel simple, clear, and dependable.
Most pieces at Valley Grown Handcrafts are handmade in small batches or made to order, so processing times can vary a bit depending on the item. I work hard to get orders out quickly, but I also want everything to arrive just the way it should.
Shipping times
In-stock items usually ship within 1–2 business days
Made-to-order or custom pieces typically ship within 10 business days
During busy seasons or holidays, turnaround times may be a little longer. If timing matters, feel free to reach out before ordering and I’ll gladly let you know what’s doable.
U.S. shipping only
At this time, I ship within the United States only.
That helps me keep shipping more reliable, timelines more predictable, and packaging thoughtful from start to finish.
Returns
Because many pieces are handmade just for you, all custom and personalized items are final sale.
For non-custom items, please contact me within 14 days of delivery if there’s an issue with your order. I want you to feel good about what you ordered, and I’ll do my best to help if something isn’t right.
Approved returns must be sent back in original condition. Original shipping charges are non-refundable.
Questions?
If you’re ordering for a gift, a holiday, or a specific event, I’m always happy to help with timing questions before you order.